Operations Manager
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Overview
In this role you lead operational delivery and client engagement for DNV Industrial Services in Italy and the wider Mediterranean. You will coordinate inspection and technical services, align delivery with DNV standards, and manage resources across assignments. You'll foster a strong team culture, support business development, and help drive sustainable growth in the Italian market. You will work closely with clients, inspectors, and global delivery teams to ensure safe, high-quality execution with measurable impact.
Responsabilità
- Lead execution of inspection and technical services across Italy and nearby markets.
- Ensure safe, efficient, and high-quality project delivery aligned with DNV standards.
- Coordinate inspectors, resources, and project activities across assignments.
- Monitor delivery performance, client feedback, and operational risks.
- Lead and support operational teams and inspectors with a focus on people engagement and satisfaction.
- Foster a positive team culture, ensuring motivation, collaboration, and retention of key personnel.
- Support development of team capability through mentoring, coaching, and knowledge sharing.
- Ensure teams are effectively supported, deployed, and aligned with client and project needs.
- Support business development activities and strengthen relationships with key Italian clients.
- Engage with EPC contractors, energy companies, and industrial operators.
- Identify opportunities across energy transition, infrastructure, and industrial sectors.
- Support preparation of proposals and major tenders with operational input.
- Plan inspector mobilisation and resource allocation across projects.
- Coordinate with global operations teams supporting international assignments.
- Ensure effective utilisation and planning of resources.
- Implement global delivery frameworks and operational standards.
- Identify opportunities for efficiency improvements and better execution.
- Ensure alignment with technical methodologies and digital tools.
Requisiti fondamentali
- 8–12+ years of experience in inspection, engineering services, or energy/industrial sectors.
- Strong experience in operations coordination, client engagement, and service delivery.
- Experience working with EPC contractors, fabrication yards, or industrial clients.
- Strong leadership and interpersonal skills, with ability to manage multicultural teams.
- Demonstrates independence and autonomy in decision-making.
- leadership
- interpersonal skills
- team engagement
- operational frameworks
- delivery standards
- inspection and technical services coordination
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