Service Sales Support Specialist

1 giorno fa

Province of Monza and Brianza, Lombardy, Italia ABB Tempo pieno

Overview

In this role you will support sales and customers through the proposal process, crafting technical and commercial offers for LV/MV solutions. You'll determine costs, prepare final documentation, and act as the technical focal point across markets. You'll analyze needs and competitors, oversee profitability, and drive continuous improvement in a hybrid work model. You'll shape local sales support aligned with ABB's electrification vision and contribute to growth across multiple countries.

Retribuzione / Benefits

  • Flexible working hours
  • hybrid work options
  • Wellbeing support for employees and their families
  • Canteen provided
  • Company productivity bonus
  • Competitive compensation based on role and location

Responsabilità

  • Collaborate with Sales and customers during the proposal process to prepare technical descriptions of products and technologies
  • Determine costs and prepare final documentation; act as a key technical resource
  • Perform lost proposal analysis and recommend future actions
  • Prepare technical/commercial offers based on customer specs and directives
  • Analyze customer needs and competitor offers using market and Sales insights
  • Oversee profitability of proposed solutions and ensure alignment with ABB standards and targets
  • Provide world-class technical and commercial support across markets to drive sales growth
  • Oversee estimations, bids, and proposals; align with OR KPIs and standards
  • Develop and implement local sales support strategy aligned with ELSE vision; monitor and adjust for competitiveness
  • Monitor project pipeline, identify opportunities, and enable LV/MV portfolio sales in the area

Requisiti fondamentali

  • Expertise in LV & MV electrical product portfolios or equivalent circuit breakers, switchgear, and retrofit solutions
  • Degree in Engineering or related field (preferred)
  • Adept with sales enablement tools and CRM platforms (SAP, Salesforce, or equivalent)
  • Experience with multi-country sales coordination and international market dynamics
  • Strong communication, negotiation, and stakeholder management skills
  • Fluency in Italian and English; additional European languages a plus
  • teamworking
  • strategic thinking
  • driving sales growth
  • LV & MV electrical product knowledge
  • sales enablement tools
  • CRM platforms (SAP, Salesforce)