HR Manager

HUMAN RESOURCES MANAGER
Main Purpose: The purpose of the HR Manager is ensuring that the Company People strategy is embedded in the property, being a trusted partner to the leadership team and actively contributing to the hotel success. Reports to: Area Director of HR, Sicily and in dotted line to the General Manager.

Main duties and responsibilities:

In charge of day to day HR operations

Foster a workplace culture that inspires and engages our People, where everyone feel valued

Shape a positive employee experience through all the employee life cycle

Embed a performance management approach by ensuring that managers and all team member have smart objectives, receive regular feedback and continuously develop competencies

Work with the Management to develop and act people-oriented and engaging activities (e.g. Team Building, Staff Parties);

Support the HODs in analyzing the results of the Engagement Survey and in planning action plans;

Cooperate with the Personnel Administrator to ensure that hr administration practices are compliant with national law and aligned to Company culture;

Support the leadership team in managing workplace conflicts in a positive and proactive way;

Manage disciplinary processes in cooperation with Area HR Director;

Support the Regional Recruitment Team in the entire hiring process, including interviewing and overviewing the HODs' required actions;

Work together with the Regional Recruitment Manager in organizing school visits, Company meetings and in attending local Career and Job Fairs;

Engage and partner with HODs to identify learning opportunities and needs and report them to the L&D Manager;

Manage the newcomers onboarding process, delivering the Induction program;

Support the L&D Manager in organizing trainings, managing every logistical need;

Provide advice on personal development plans and contribute to introduce systems that identify employees with high potential, develop career paths for succession planning and self-development.

Organise H&S training and monitor certificates compliance and expiring dates

What we offer:

Permanent contract according to C.C.N.L. Settore Turismo.

Learning & Development activities and career opportunities.

Opportunity to stay in our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spas.

Free access to an everyday discount/benefit marketplace;

Staff celebrations.

Permanent contract; CCNL Tourism. Gross annual salary: €35,000-€40,000.

Competencies required:

Managing Team Performance: Sets high standards for oneself, provides guidance to Management, suggest development and corrective actions in order to support the achievement consistently high levels of service.

Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.

Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.

Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.

Service excellence: acts as Company Ambassador, delivering its style and its culture to every stakeholder in order to be successful.

Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the Company culture.

Other requirements:

Previous experience in Human Resources in the same role; hospitality area is preferred;

English knowledge at Advanced level;

Bachelor's degree in Human Resources or equivalent;

Strong computer literacy including knowledge of Microsoft Office;

Self-motivated with high-performance standards and strong emphasis on quality of work;

Proven organizational skills with the ability to plan, prioritize, and meet deadlines in a dynamic environment;

Solid work ethic, characterized by integrity, reliability, accountability and respect for others;

Evidence of self-development through readings, participation to workshops, professional courses.