Strategic Account Specialist
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Overview
In this role you drive growth and management of strategic customer accounts in Telecom, Data Center, and Networking. You'll align with cross-functional teams to shape account strategies and commercial opportunities. You'll monitor customer demand and ensure timely execution of plans and follow-ups. The position offers remote work with occasional client visits, with Milan as a base or within Italy.
Retribuzione / Benefits
- Permanent employment contract
- Lyra Wellbeing Employee Assistance Program
- Meal vouchers
- Competitive salary under Level 2 CCNL Commercio
- Opportunities for professional growth
- Collaborative, multicultural environment
Responsabilità
- Support development and growth of strategic customer accounts in Telecom, Data Center and Networking
- Build and maintain strong relationships with customers and internal stakeholders
- Coordinate commercial activities across sales, product management, operations and customer service
- Understand customer applications, demand and business needs to position Molex proposals
- Assist in preparation and execution of account plans and goals aligned with growth objectives
- Monitor customer opportunities and demand with accurate delivery tracking
- Track real-time customer activity for timely internal follow-up and execution
- Support customer reviews, business updates, QBR preparations and regular account management reports
Requisiti fondamentali
- Bachelor in Engineering
- Several years of experience in sales support, account management, customer operations, or commercial roles in electronics/telecommunications/networking/data center industries
- Familiarity with SAP, Salesforce and other CRM/ERP systems
- Experience in international/matrixed organizations
- Fluency in English and Italian; Chinese a plus
- Experience in sales operations, forecasting, pipeline management, and business reporting
- Proactive
- Customer-focused
- Solution-oriented
- SAP
- Salesforce
- CRM/ERP systems
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