Dynamics 365 Commerce

Would you like to start a new professional adventure as a Business Analyst Dynamics 365 Commerce in one of our opportunities in the Retail industry in Milan, Turin, Rome or Bologna?

Your missions?

• Support the Finance workstream within a global rollout of a Dynamics 365 Commerce Store Commerce/POS solution across international markets.
• Act as the Finance functional counterpart within the rollout programme, working closely with the POS Squad, business stakeholders and technical teams.
• Analyse country-specific financial, tax and regulatory requirements, ensuring they are correctly translated into functional requirements and reflected within the solution.
• Analyse and document Retail and POS processes, including transactions, receipts, promotions, discounts, payments and transaction reconciliation.
• Gather, analyse and manage business requirements, supporting the definition of functional solutions in an Agile delivery environment.
• Work with interconnected systems and integrations, analysing interfaces and data flows across multiple applications.
• Ensure alignment between Finance processes, Retail/POS requirements and technical solutions across the wider solution landscape.
• Support testing, solution validation, implementation and rollout activities across different international markets.
• Identify and manage functional issues, dependencies and potential impacts across Finance, POS and integrated systems.
• Work effectively with business and technical stakeholders in a global and remote environment, ensuring clear communication throughout the rollout lifecycle.

Your profile?

• Degree in Business, Finance, Information Technology or a related field, or equivalent professional experience.
• At least 5 years of experience in Business Analysis, Functional Consulting or similar roles.
• Strong experience in Retail and POS environments, with a good understanding of POS operations and processes.
• Hands-on experience with Dynamics 365 Commerce (Store Commerce/POS).
• Strong understanding of Finance-related business processes within Retail environments, including transactions, payments, receipts, promotions and reconciliation.
• Experience analysing financial, tax, fiscal and regulatory requirements, particularly in relation to Retail/POS processes.
• Experience working with interconnected systems, integrations, interfaces and data flows across multiple applications.
• Experience working in Agile delivery environments, supporting requirements management, testing and solution validation activities.
• Strong analytical, communication and stakeholder management skills, with the ability to work effectively across business and technical teams.
• Proactive and collaborative mindset, with the willingness to learn new systems and business processes.
• Fluent in English, both written and spoken.
• Knowledge of Azure integration capabilities and services would be a plus.
• Broader knowledge of Microsoft Dynamics 365 beyond Commerce/POS would be considered a plus.

Work model

- Hybrid position: 1 day per month in Milan offices.

What do we offer?

• An international community bringing together more than 110 nationalities.
• An environment where trust is central and internal growth is valued.
• A solid training system with an internal Academy and available learning modules.
• A dynamic workplace with internal events, team building activities and dedicated initiatives.
• A strong commitment to well-being and work-life balance.

Local benefits in Italy:

• Meal vouchers.
• Flexible working options according to company policy.
• Health insurance and well-being programs, where applicable.

Compensation & Pay Transparency

• Permanent contract: Gross Annual Salary in the range of EUR 30,000 – EUR 50,000, depending on seniority, experience and skills.
• Freelance contract: Daily rate in the range of EUR 250–300/day, depending on experience and expertise.
• Applicable CCNL: Commerce Sector (CCNL Commercio).
• The salary range has been determined based on objective and gender-neutral criteria.
• During the recruitment process, we will not ask for information about you