Ai & Automation Specialist (copilot, Power Platform)

Why Software One?
Software One is a global software and cloud solutions provider and distributor, powered by around 12,000 people across more than 70 countries. But what really makes us Software One is our people: curious minds, different perspectives, and talented teams working together to solve real challenges and create meaningful impact. Here, you'll have the opportunity to grow, explore new possibilities, and build a career that's uniquely yours, while helping shape what's next in technology.
The role Are you passionate about Git Hub Copilot, Copilot Studio, and Power Automate, and eager to drive AI-powered transformation across the business?
Do you thrive on turning ideas into intelligent automation solutions that improve productivity and create real businessvalue?
Want to join Software One and be part of a collaborative, international environment that supports your growth and success? Practical Information:
Location: Milan, Italy| Work Arrangement: Hybrid | Visa Requirements: Valid working visa for EU | Language Requirements: Professional/fluentlevel Englishand Italian, both written and verbal
We are looking for an experienced AI & Automation Specialist with strongexpertisein at least two of the following technologies: Git Hub Copilot, Copilot Studio, and Power Automate. In this role, you will partner with business and technology teams to identify automation opportunities, design innovative AI-driven solutions, and accelerate the adoption of Copilot and Power Platform capabilities across the organization. Your work will help streamline processes, enhance productivity, and drive digital transformation through low-code and no-code technologies.
Key Responsibilities Design, develop, and implement automation solutions using Power Automate (cloud and desktop flows)
Build and manage Copilot solutions (M365 Copilot and Copilot Studio) for business use cases (chatbots, conversational agents, agentic workflows)
Support development teams in adopting Git Hub Copilot and AI-assisted coding best practices
Analyze business processes to identifyautomation and optimization opportunities
Define governance, security, and best practices for Copilot and Power Platform usage
Collaborate with business stakeholders to gather requirements and define use cases
Deliver training and enablement activities for both end users and technical teams
Monitor performance, adoption, and cost of implemented solutions What we need to see from you Hands-on experience with Power Automate, Power Apps, Dataverse, Copilot Studio, and at least one of Git Hub Copilot or Microsoft 365 Copilot Experience designing integrations using REST APIs, JSON, and standard or custom connectors
Familiarity with Microsoft Azure, including exposure to Azure Open AI or other AI services
Working knowledge of Python, Java Script, or C#, along with Git Hub, Azure Dev Ops, and CI/CD practices
Understandingbusiness processes across functions such as finance, HR, sales, and operations, with experienceidentifyingautomation and optimization opportunities
Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to deliver automation solutions in international, cross-functional environments
Nice-to-have experiencewith Microsoft Fabric, Power BI, Power Platform governance, security and compliance, enterprise-scaleautomationor AI adoption programs
Relevant Microsoft certifications (PL-900, PL-200, PL-400, AI-900, or similar)will be a plus What we offer
You will be part of a collaborative, international environment where your ideas matter, your expertise is valued, and your growth is actively supported. We welcome diverse perspectives and encourage everyone to bring their authentic selves to work. Our company benefits vary based on your location, but always include: Global company culture: We defined our 6 core values through our company culture ( )
Structured onboarding and mentoring, with a dedicated mentor supporting your successful start
President's Club, recognising outstanding contributions through peer and leadership appreciation
Lifelong learning, with access to continuous training and professional development opportunities
Hire to Grow, our commitment to internal mobility, feedback culture, and long-term career development Job Function
Software & Cloud
Accommodations
Software One welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@.
At Software One, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any ot