Account Manager Regions Italy

2 giorni fa

Pavia, Lombardy, Italia Glovo Tempo pieno

Overview

In this role you will build and grow relationships with top restaurant partners from our Milan office, acting as a trusted advisor to drive their success. You will analyze data to optimize partnerships, run growth initiatives, and collaborate across teams to deliver measurable impact. You'll own the onboarding process and design customised solutions to meet partner needs. This is your chance to shape partner performance, leverage data, and contribute to a fast-growing, diverse platform.

Retribuzione / Benefits

  • 30% quarterly performance bonus
  • Private health insurance
  • Monthly Glovo credit
  • Discounts on transportation, food, and kindergarten
  • Extra time off and remote work up to two days per week
  • Enhanced parental leave and office-based nursery

Responsabilità

  • Develop and maintain strong, long-term relationships with restaurant partners with proactive communication
  • Understand partner goals and challenges to provide strategic guidance
  • Analyze data to drive operational excellence, growth, and profitability for partners and Glovo
  • Drive revenue growth through promotions, marketing activations, and menu optimization
  • Own partner revenue performance and drive measurable growth
  • Collaborate with Marketing, Operations, Finance and Customer Service to deliver customised solutions
  • Lead partner onboarding in the app, from store setup to initial days on Glovo
  • Coordinate cross-functional efforts to align on partner needs and success metrics

Requisiti fondamentali

  • 2+ years of experience in high-performance account management or business consultancy
  • Experience preferably in FMCG, food-hospitality, or on-demand delivery
  • Native Italian and proficient English
  • Problem solver with data-driven, analytical approach
  • Strong organization and time management with ability to plan strategically and execute hands-on
  • Good knowledge of internal tools such as Google Suite; Salesforce is a plus
  • customer-centric mindset
  • proactive communication
  • analytical mindset
  • data analysis
  • Google Suite
  • Salesforce (plus)