Export Customer Success

2 giorni fa

Genoa, Liguria, Italia Ocean Network Express Tempo pieno

Ocean Network Express is seeking an ONECare Service Agent Export in Genova, Italy. You will be the primary interface for export clients, delivering timely support across Email, Phone, and Live Chat while driving customer satisfaction and efficient export processes.
The role combines customer service with digital workflow improvements, overseeing export bookings, B/L drafting, and adherence to international compliance, SOPs, and internal data standards. Fluency in English is required.