Key Account Manager Regions Italy
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Overview
In this role, you will cultivate and scale partnerships with restaurant partners, acting as a trusted advisor to help them succeed. You will use data-driven insights to optimize collaborations, drive revenue growth, and deliver measurable impact for both partners and Glovo. You'll lead onboarding and cross-functional initiatives to tailor solutions that meet partner needs. This is a hands-on, fast-paced position with a clear growth and strategic impact. You will work closely with marketing, operations, finance, and customer service to unlock value at scale.
Retribuzione / Benefits
- 30% quarterly performance bonus
- Equity plan
- Private health insurance
- Glovo credit
- Discounts on transportation, food, and kindergarten
- Extra time off and remote work up to two days per week
Responsabilità
- Build and maintain long-term relationships with restaurant partners through proactive communication
- Understand partners' business goals and provide strategic guidance
- Analyze data to drive operational excellence, growth, and profitability for partners and Glovo
- Drive revenue growth via promotions, high-impact marketing activations, and menu optimization
- Own partner revenue performance and guide measurable growth
- Collaborate with internal teams to deliver customised solutions (Marketing, Operations, Finance, Customer Service)
- Oversee partner onboarding in the app, from store setup to first days, focusing on operations, marketing, and sales
Requisiti fondamentali
- 2+ years of experience in high-performance account management or business consultancy
- Bachelor in Business Administration, Marketing, or Industrial Engineering (or equivalent)
- Proven track record of exceeding KPIs and timely execution
- Problem solver with data-driven, analytical approach
- Highly organized, proactive, with strong time management and prioritization
- Good knowledge of Google Suite; Salesforce is a plus
- Native Italian and proficient English
- Strong communication and relationship-building
- Proactive, strategic thinker
- Analytical mindset with attention to detail
- Google Suite
- Salesforce (a plus)
- Data analysis
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