Italian client advisor

3 giorni fa

Italia ' Workster A tempo pieno

Workster partners with a key BPO employer in Greece to find Italian-speaking Customer Experts for the largest worldwide Social Media company out of their office in AthensAssist our community and help resolve inquiries empathetically, accurately and on timeBecome and remain knowledgeable about our products and community standardsMake well balanced decisions and personally driven to be an effective advocate for our communityStrong interpersonal skills, verbal and written communication skills and most importantly empathyDisplay a strong bias to doing what's right for our communityInvestigate and resolve issues that are reported on the platform such as requests for account support and reports of potentially abusive contentRespond to user inquiries with high quality, speed, empathy and accuracyUse market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of usersGather, analyze and utilize relevant data to develop ways to improve the overall user experience on the siteEnforce Terms of Use by carefully monitoring reports of abuse on the siteReview the reported content within agreed turnaround times and standards of qualityIdentify inefficiencies in workflows and suggest solutionsRecognize trends and patterns, and escalate issues outside the company policy to the global teamREQUIREMENTSC1 level of ItalianGood level of English (B2)Willingness to relocate to Athens or already based thereExperience in Customer Support is an advantageStrong abilities to work independently and as a team playerProblem-solving and critical thinking skillsAdaptable and flexible, demonstrating abilities to work with process and information changesStrong working knowledge of external systems and PC based internet and software applicationsAbility to provide required documentation (ID/Passport, Birth Certificate)OFFERRelocation package with initial hotel stay, flight paid in advance and help finding permanent accommodationCompetitive salary structure with bonusPrivate health insuranceVarying shifts to be definedA dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach your full potentialJob Type: Full-time

  • Client Advisor

    1 settimana fa

    Italia '61 FERRAGAMO A tempo pieno

    PLAY YOUR PART. EVOLVE ICONIC. Embrace the opportunity to enhance the Customer Experience. At Ferragamo, we're more than just building a Brand We're redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. with the unique blend of elegance and contemporary that...

  • Client Advisor

    1 settimana fa

    Italia FERRAGAMO A tempo pieno

    PLAY YOUR PART. EVOLVE ICONIC. Embrace the opportunity to enhance the Customer Experience. At Ferragamo, we're more than just building a Brand We’re redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. with the unique blend of elegance and contemporary...

  • Client Advisor

    2 ore fa

    Italia FERRAGAMO A tempo pieno

    PLAY YOUR PART. EVOLVE ICONIC. Embrace the opportunity to enhance the Customer Experience. At Ferragamo, we're more than just building a Brand We're redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. with the unique blend of elegance and contemporary that...

  • Client Advisor

    2 giorni fa

    Italia Burberry A tempo pieno

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   We aim to provide an...

  • Italian social media advisor

    5 giorni fa

    Italia '61 Workster A tempo pieno

    Workster partners with a key BPO employer in Greece to find Italian-speaking Customer Experts for the largest worldwide Social Media company out of their office in AthensAssist our community and help resolve inquiries empathetically, accurately and on timeMake well balanced decisions and personally driven to be an effective advocate for our communityStrong...

  • Client Advisor

    1 settimana fa

    Italia DG A tempo pieno

    Role OverviewWe are looking for a passionate and customer-focused Client Advisor to join our boutique located in Forte dei Marmi, one of Italy's most exclusive destinations. As a key member of our sales team, you will play an essential role in delivering an exceptional shopping experience, building lasting client relationships, and representing our brand's...

  • Client Advisor

    2 giorni fa

    Italia DG A tempo pieno

    Role OverviewWe are looking for a passionate and customer-focused Client Advisor to join our boutique located in the heart of Florence. As a key member of our sales team, you will play an essential role in delivering an exceptional shopping experience, building lasting client relationships, and embodying our brand's values through impeccable service.Your...

  • Client Advisor

    1 settimana fa

    Italia Burberry A tempo pieno

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.     We...

  • Senior Client Advisor

    2 settimane fa

    Italia DG A tempo pieno

    Role OverviewWe are looking for a passionate and customer-focused Senior Client Advisor to join our boutique located in Via della Spiga, 2. As part of our sales team, you will play a pivotal role in providing an exceptional shopping experience, building lasting relationships with clients, and representing our brand's values through impeccable service. The...

  • Client Advisor

    4 giorni fa

    Italia The Armani Group A tempo pieno

    The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company...