Wholesale Account Specialist Europe
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Born in 1985, Dolce&Gabbana is one of the leading luxury and fashion brands in the world. Its founders, Domenico Dolce and Stefano Gabbana, have always been the creative and stylistic source of all of the brand's activities, as well as the drivers behind the development strategies. As the ultimate expression of Italianness, the Group creates, produces and distributes apparel, leather goods, footwear, accessories, fragrances and cosmetics, watches and fine jewelry and its one-of-a-kind Alta Moda creations. It is also present in the segments of Lifestyle and furnishing collaborations.
Wholesale Account Specialist - Casa Division (Europe) Based in Milan . The successful candidate will be part of the Casa Division - Customer Care Department .
Job Description The selected candidate will be part of the Casa Division Wholesale Function and will report directly to the Customer Care Manager . The role is responsible for managing commercial relationships and supporting the development of the European wholesale client portfolio, ensuring excellence in service and strong commercial execution.
Key Responsibilities Identify and develop new business opportunities within the European market
Manage and nurture daily relationships with wholesale clients, ensuring effective and timely communication
Oversee onboarding and activation of new wholesale partners
Coordinate the full order lifecycle, from collection to delivery
Liaise with internal departments (Pricing, Legal, Operations, Customer Care, Finance, Area Managers) to ensure smooth processes and service quality
Support the execution of strategic commercial projects for the Casa Division
Ensure accuracy and timeliness in order management and reporting activities
Collaborate cross-functionally, maintaining strong alignment with all stakeholders
Requirements Previous experience in wholesale, account management or sales roles
Knowledge of CRM systems, digital tools and MS Office
Experience in the luxury, design, or lifestyle sector is a plus
Excellent interpersonal and communication skills
Strong organizational skills, attention to detail and ability to manage multiple priorities
Team-oriented mindset with strong collaboration skills
Proactivity, flexibility and ability to work in a fast-paced environment
Fluency in English
Offer Contract type : Permanent contract
Working hours : Full-time
Work mode : On-site
Applicable Collective Agreement (CCNL) : Tessile Abbigliamento Industria
Indicative salary : starting from €50.000
Benefits Meal vouchers
Clothing allowance (based on internal policy)