High Jewelry Manager

2 giorni fa

Varese, Lombardy, Italia Tiffany & Co Tempo pieno

Overview

In this role you drive High Jewelry performance at the Montenapoleone Flagship, aligning sales with the brand's premium experience. You will lead the development of a community of High Jewelry Experts and oversee day-to-day execution of strategies with a client- and people-focused mindset. You collaborate with store teams, merchandising, and events to strengthen client relationships and brand desirability. This is a chance to shape expertise, storytelling, and learning in a top-tier luxury environment.

Responsabilità

  • Drive HJ business performance and strategic execution with store leaders
  • Develop and nurture a Community of High Jewelry Experts; create training plans
  • Collaborate with merchandising and cluster/zone teams to meet client needs
  • Act as ambassador and relationship builder for top-tier HJ clients at appointments and events
  • Lead Private Client Community leadership, engagement, and exclusive enrichment opportunities
  • Coach and support sales teams through one-to-one strategy sessions
  • Identify internal/external profiles for community participation and manage learning initiatives
  • Ensure budget management and timely delivery of initiatives

Requisiti fondamentali

  • 8+ years in luxury watch/jewelry industry
  • Previous client-facing role in luxury retail
  • Gemology qualification
  • Strong written, verbal, and presentation skills
  • Ability to manage budgets
  • Strong people management and development skills
  • client relationship focus
  • storytelling ability
  • leadership and mentorship
  • budget management
  • training program development
  • stakeholder management