Account Manager SMB Italy
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Overview
You will manage and grow restaurant partner relationships within Glovo, acting as a trusted advisor to drive partner success. By combining data-driven insights with cross-functional collaboration, you'll optimize partnerships, unlock growth, and boost profitability for both partners and Glovo. You will own partner onboarding and tailor solutions with Marketing, Operations, Finance and Customer Service. This role offers the chance to shape a high-growth partner ecosystem at a global tech-enabled delivery company.
Retribuzione / Benefits
- quarterly performance bonus
- private health insurance
- Wellhub gym access
- monthly Glovo credit
- remote work up to two days/week and up to three weeks abroad
- enhanced parental leave
Responsabilità
- Build and maintain strong, long-term relationships with restaurant partners through proactive communication
- Provide strategic guidance by understanding partners' goals and challenges
- Analyze data to drive operational excellence, growth and profitability for partners and Glovo
- Drive revenue growth via smart promotions, marketing activations, and menu optimization
- Own partner revenue performance and drive measurable growth
- Collaborate with internal teams to deliver customized solutions (Marketing, Operations, Finance, Customer Service)
- Take full ownership of the partner onboarding process in the app, from setup to initial days on Glovo
Requisiti fondamentali
- 2–3 years in high-performance account/sales management or business consultancy
- Experience in FMCG, food-hospitality, or on-demand delivery preferred
- Bachelor in Business Administration or related field a plus
- Data-driven problem solver with analytical approach
- Highly organized, proactive with strong time management and prioritization
- Experience using internal tools like Google Workspace; Salesforce a plus
- Native Italian language required; English proficiency
- Strong collaboration and goal-driven mindset
- relationship-building
- proactive communication
- analytical mindset
- Google Suite
- Salesforce (a plus)
- data analysis
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