Luxury Reservations Specialist – Pre-Opening
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Mandarin Oriental Cristallo, Cortina seeks a Reservations Agent to manage individual room reservations and guest enquiries with a focus on exceptional service. You will support pre-opening readiness, learn the resort's rooms, rates, packages, and dining experiences, and work closely with Front Office and Sales to convert enquiries into bookings.
The role emphasizes personalised communication, upselling opportunities, and strict adherence to reservation procedures in a luxury hospitality setting.