Information Technology Support Engineer

2 settimane fa


Rome, Italia TECEZE A tempo pieno

Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard enterprise applications.Support Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).Handle profile corruption, application crashes, and compatibility issues.Manage Active Directory tasks:Support Entra ID (Azure AD) user and device-related issues.Troubleshoot login, GPO, and authentication issues.Diagnose and replace faulty hardware components (HDD/SSD, RAM, batteries).Support printers, scanners, docking stations, monitors, and mobile devices.Troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity issuesAutopilot setup and troubleshootingResolve DNS, IP configuration, and network access problems.Troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity issues.Provide professional onsite and remote support to end users, including VIP users.Ensure SLA compliance and high customer satisfaction.Onboarding & Offboarding Support



  • Rome, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Provincia di Roma, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/mac OS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard...


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    AGAP2 è un gruppo europeo di consulenza ingegneristica e operativa facente parte del Gruppo MoOngy. Siamo alla ricerca di un IT System Engineer con esperienza nella configurazione e gestione di server fisici e virtualizzati, per supportare e migliorare l'infrastruttura IT della nostra azienda. Il candidato ideale avrà competenze sistemistiche avanzate e...


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  • Rome, Italia Challenging A tempo pieno

    Challenging, Talent & Recruiting Consulting Company, ricerca per cliente un/una Supporto IT Specialist con almeno 3 anni di esperienza.Attività principali:Assistenza on-site: supporto tecnico immediato agli utenti, gestione di problemi hardware/software/rete, setup delle attrezzature e manutenzione/routine update dei dispositivi.Incident management:...


  • Rome, Italia Challenging A tempo pieno

    Challenging, Talent & Recruiting Consulting Company, ricerca per cliente un/una Supporto IT Specialist con almeno 3 anni di esperienza.Attività principali: Assistenza on-site: supporto tecnico immediato agli utenti, gestione di problemi hardware/software/rete, setup delle attrezzature e manutenzione/routine update dei dispositivi.Incident management:...


  • Rome, Italia Challenging A tempo pieno

    Challenging, Talent & Recruiting Consulting Company, ricerca per cliente un/una Supporto IT Specialist con almeno 3 anni di esperienza. Attività principali: Assistenza on-site: supporto tecnico immediato agli utenti, gestione di problemi hardware/software/rete, setup delle attrezzature e manutenzione/routine update dei dispositivi. Incident management:...