Graduate Operations Manager — AI-Driven Support

3 giorni fa

Milan, Lombardy, Italia Bending Spoons Tempo pieno

Bending Spoons is seeking a proactive Customer Support professional to scale our operations. You will drive improvements across help centers, chatbots, automated flows, and AI-powered solutions, collaborating with Product and Engineering to turn user feedback into product enhancements.
You will use data to measure performance, identify opportunities, and shape the support experience for newly acquired products.