Business Analyst

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Requirements

5+ years of experience in Business Analysis, preferably in complex digital products or IT systems;

Proven experience analyzing complex business processes and translating business needs into structured, actionable requirements;

Strong knowledge of business analysis techniques, including stakeholder analysis, requirements elicitation, gap analysis, root cause analysis, and process optimization;

Experience modeling business processes using BPMN and documenting system behavior using UML or equivalent techniques where appropriate;

Experience preparing business requirements, functional specifications, use cases, user stories, business rules, and acceptance criteria;

Ability to identify ambiguities, inconsistencies, dependencies, and gaps in requirements before implementation begins;

Experience facilitating stakeholder interviews, workshops, discovery sessions, and requirements refinement;

Ability to evaluate alternative solutions, assess business implications, and communicate trade-offs to stakeholders;

Experience working closely with Product Managers, developers, QA engineers, and other cross-functional stakeholders;

Strong analytical and systems-thinking skills, with the ability to understand how individual processes and system components interact;

Excellent written and verbal communication skills, with the ability to explain complex topics clearly to both technical and non-technical audiences;

Upper-Intermediate English or higher;

Preferred

Experience in iGaming, affiliate marketing, CPA networks, AdTech, MarTech, or other performance-driven digital businesses;

Understanding of affiliate marketing business models, including affiliates, offers, tracking, traffic acquisition, conversion funnels, and partner operations;

Experience analyzing integrations and data flows between systems, including APIs, webhooks, event processing, and third-party services;

Understanding of tracking systems, redirects, postbacks, attribution, and traffic delivery mechanisms;

Experience with complex platforms that include multiple user roles, administrative interfaces, business rules, and interconnected workflows;

Familiarity with Jira, Confluence, and requirements management practices in cross-functional product teams;

Experience in identifying opportunities for business process automation and operational efficiency improvements;

Soft Skills

Structured Thinking: Able to break down complex, ambiguous problems into manageable components and establish clear logical relationships;

Ownership: Takes responsibility for the quality and completeness of analysis, proactively identifies gaps, and drives open questions toward resolution;

Critical Thinking: Challenges assumptions, asks the right questions, and investigates root causes rather than documenting requests at face value;

Communication: Able to facilitate discussions, align stakeholders with different perspectives, and explain complex requirements in a clear and accessible way;

Attention to Detail: Ensures accuracy and consistency of requirements while maintaining a clear understanding of the broader business context;

Proactivity: Identifies risks, dependencies, and potential issues early instead of waiting for them to surface during implementation;

Collaboration: Works effectively across Product, Business, and Delivery without losing sight of shared outcomes;

Adaptability: Comfortable working with evolving requirements, complex business processes, and multiple stakeholders in a dynamic environment;

Responsibilities

Analyze complex business processes, identify inefficiencies, dependencies, bottlenecks, and opportunities for improvement across Traffic Domain products;

Analyze, structure, document, and validate business and functional requirements, ensuring they are clear, consistent, complete, and actionable;

Work closely with Product Managers, business stakeholders, subject matter experts, and Delivery teams to understand business needs and translate them into well-defined requirements;

Describe and model current (AS-IS) and target (TO-BE) business processes, identify gaps, and propose improvements;

Explore alternative solutions, assess their business implications, identify dependencies and constraints, and support stakeholders in making informed decisions;

Participate in discovery activities by investigating business problems, analyzing existing processes, validating assumptions, and helping define solution requirements;

Maintain structured and up-to-date documentation, including business requirements, functional specifications, process diagrams, use cases, user stories, and acceptance criteria;

Facilitate workshops, refinement sessions, and discussions to establ