Guest Experience Lead, Front Office

1 giorno fa

Rome, Lazio, Italia Altro Tempo pieno

EDITION Hotels in Rome seeks a seasoned Front Office Management leader to oversee Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, driving excellence in guest arrival and departure procedures. As a department head, you will collaborate with managers to ensure top-tier service and operational efficiency.
You will lead by example, manage staff, and pursue continual improvements in guest satisfaction and department financial performance.