German-Speaking Rome-Based E-commerce Care Specialist

3 giorni fa

Rome, Lazio, Italia Altro Tempo pieno

Dainese, the global leader in protective equipment and apparel for motorcycling, seeks a Consumer Care Specialist (German speaker) to join the Digital & E-commerce team in Rome, Italy. The role focuses on delivering high-quality support for ecommerce orders, returns, product information and after-sales service across global consumer channels.
You will manage inquiries via email, phone, chat and social, coordinate with logistics and stores, and help with marketplace operations while upholding