Strategic Account Specialist

At Molex, we are a global team of innovators creating solutions that enable technologies shaping our connected world. As data centers, telecommunications networks, and cloud infrastructures continue to grow and evolve, we help our customers solve complex challenges through industry-leading connectivity and interconnect solutions.

Join us and become part of a team dedicated to enabling next-generation communications and networking technologies.

Your Job
You will support the growth and effective management of strategic customer accounts within the Telecom, Data Center, and Networking markets, acting as a key coordination point between customers and internal teams.

This position focuses on understanding customer demand and business needs, supporting account strategies and commercial opportunities, and ensuring accurate follow-up and execution across sales, product management, operations, and customer service.

The ideal candidate is based in Milan or surroundings; however, we are flexible to hire across Italy depending on preferred candidate's location. This is not a first-office job, working modality can be remotely with certain client visits.

What You Will Do

Support the development and growth of strategic customer accounts within the Telecom, Data Center, and Networking markets

Build and maintain strong professional relationships with customers and internal stakeholders.

Coordinate commercial activities across sales, product management, operations and customer service teams to ensure excellent account and customer support

Understand customer applications, customer demand, forecast and business needs, to help position the most suitable Molex proposal

Assist in the preparation and execution of account plans and business strategies/goals aligned with corporate growth objectives.

Closely Monitor customer opportunities and demand and maintain an accurate tracking of delivery execution

Track real-time customer activities and new demand needs to ensure timely internal follow-up and execution

Support customer reviews, business updates, QBR preparations and regular account management reports and activities

Who You Are (Basic Qualifications)

Bachelor's degree in engineering, Business Administration, Marketing, or a related discipline

Several years of experience in sales support, account management, customer operations, or commercial-oriented roles within the electronics, telecommunications, networking, or data center industries

Familiarity with SAP, Salesforce and other CRM or ERP systems

Experience working in an international and matrixed organization

Fluency in English and Italian. Chinese would be a plus.

Experience in sales operations, customer service, forecasting, pipeline management, and business reporting and analysis

Proactive, customer-focused, and solution-oriented mindset

Ability to manage multiple priorities and work effectively across a global organization

Strong analytical skills and detail-oriented mindset

What Will Put You Ahead

Previous Experience supporting Telecom, Data Center, Networking, or Cloud Infrastructure customers

Understanding of optical networking and components, data center, connectivity and interconnect technologies

Strong interpersonal and relationship-building skills

Excellent communication and organizational abilities

What We Offer:

Permanent employment contract upon successful completion of the probation period

Access to the Lyra Wellbeing Employee Assistance Program

Competitive salary and employment under Level 2 of the CCNL Commercio collective agreement, including enrollment in the applicable contractual funds

A collaborative, multicultural environment within a global organization

Opportunities for professional growth, continuous learning, and career development

This role is positioned as Level 2 under CCNL Commercio and that the final gross annual salary will depend on experience, skills and the scope of responsibilities.

Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

Our Team
At Molex, we are a global team of innovators creating solutions that enable technologies shaping our connected world. As data centers, telecommunications networks, and cloud infrastructures continue to grow and evolve, we help our customers solve complex challenges through industry-leading connectivity and interconnect solutions.

Join us and become