Customer Insight Analyst – Power BI
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Greggs plc is seeking a Customer Feedback Analyst to join the Retail Analytics team. You will analyse customer feedback data, identify trends across shops and channels, and combine this with operational information to inform retail decisions.
The role emphasises delivering dashboards, reports and actionable insights using Power BI and AI tools. The position is based at Greggs House with a full-time 35-hour week and a focus on turning data into practical recommendations that boost customer