Resident Experience Lead
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aparto is looking for an Assistant General Manager to lead the residence operations in Firenze, ensuring smooth daily service and high guest satisfaction.
You will supervise the Front Office, oversee check-ins/outs, optimise room occupancy, and work with housekeeping and maintenance to uphold standards.
Fluent English and Italian are essential; experience with PMS/Front Office software and strong leadership are required to develop the team and deliver outstanding experiences.