Global Data

Who we are
Amplifon is the global leader in the hearing care retail industry. Since 1950 we've been changing the lives of millions of customers all around the world. And though we are a global company that's constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.

Who we are
Amplifon is the global leader in the hearing care retail industry. Since 1950 we've been changing the lives of millions of customers all around the world. And though we are a global company that's constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience. More than 20,000 professionals every day in a network of 9,500 points of sales, spread throughout 24 countries and 5 continents, give back the joy of hearing, feeling and living to thousands of people across the world.

About the role
The Global AI Adoption Manager leads the execution and global deployment of strategic AI initiatives, transforming business requirements into scalable and sustainable solutions. The role drives program delivery across the entire implementation lifecycle by coordinating business stakeholders, technical teams, and external partners, ensuring alignment on scope, budget, timelines, and objectives. Through effective governance, change management, and adoption practices, the role maximizes business value realization and supports enterprise-wide AI transformation.

Key Responsibilities

Lead the execution and global deployment of strategic AI initiatives, defining program plans, roadmaps, resource requirements, and milestones, while ensuring delivery against approved scope, budget, timelines, and business objectives.

Coordinate business stakeholders, technical teams and external partners throughout the implementation lifecycle, ensuring alignment on requirements, decisions and delivery priorities.

Provide governance and oversight for AI programs, ensuring consistency, scalability and alignment with enterprise standards and methodologies.

Partner with development and technology teams to translate business requirements into actionable technical specifications and implementation plans.

Monitor and regularly update senior stakeholders on program plans, performance, budgets, timelines, risks, and dependencies, implementing corrective actions and escalating issues when required.

Drive adoption, change management and communication activities to maximize user engagement, business value realization and successful organizational adoption.

Support the transition of AI solutions into operational environments, ensuring readiness, sustainability and effective business integration.

Prepare and communicate program updates, progress reports and recommendations to senior leadership and key stakeholders.

Required Skills & Experience

Bachelor's or Master's Degree in Data Science, Computer Science, Engineering, Information Technology, Artificial Intelligence, or related fields.

Solid understanding of AI technologies, use cases, and deployment approaches, with the ability to bridge business and technical stakeholders.

Experience managing complex transformation or technology programs in AI, automation, digital transformation, or related domains.

Experience in AI-related initiatives, including business adoption, implementation, governance, or change management.

Previous managerial experience with ownership of strategic initiatives and cross-functional coordination responsibilities.

Experience working with technical development teams and translating business needs into technical requirements.

Experience engaging with senior executives and business leaders in global and multicultural environments.

Full professional proficiency in English.

Mindset & Soft Skills

Strategic thinking

Stakeholder management

Executive communication and Presentation Skills

Influencing and negotiation

Leadership and team coordination

Program and delivery management

Problem solving and analytical thinking

Change management and organizational agility

Collaboration and cross-functional networking

Location
HQ Milan, Italy (Hybrid - allowing employees to work 6 days per month remotely)

Compensation & Benefits
Applicable Collective Agreement : CCNL Commercio (Terziario, Distribuzione e Servizi)

Contractual Level : Employee Level Quadro

Contract Type : Permanent – Full Time

Gross Annual Salary is approximately in the range of €49.000 to €71.000 . The actual compensation will be commensurate with the candidate's experience and specific skills and knowledge, neverless to the educational b