Regional Customer Care Leader

7 giorni fa

Maresso, Lombardy, Italia Altro Tempo pieno

Leica Biosystems, a Danaher operating company, seeks a Customer Care Operations Lead in Italy to bridge the Global Customer Care Centre of Excellence with local market needs and oversee instrument order fulfillment.
You will resolve escalated requests, collaborate with Sales, Service, Contracts, and Supply Chain to improve customer satisfaction, efficiency, and continuous improvement while ensuring global standards align with local requirements. Travel ~5%.