Night auditor

NIGHT AUDITOR San Clemente Palace Venice –This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice.Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions.Serenity permeates the hotel's exclusive environment, enhanced by the hotel's heated outdoor pool, tennis court, jogging paths, pitch & putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay.The hotel's proximity to St. Mark's Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences.Role DescriptionAs Night Auditor , you will be responsible for ensuring smooth overnight hotel operations while maintaining the highest level of guest service and accuracy in financial reporting. You will oversee nightly front office activities, manage guest interactions, perform daily reconciliation of accounts, and serve as a key point of contact during nighttime hours.Your main responsibilities will include:Managing and supervising all overnight front office operationsPerforming daily financial audits, balancing accounts, and preparing end-of-day reportsHandling guest check-ins, check-outs, and room assignments with professionalismProviding courteous and efficient assistance to guests throughout the nightEnsuring safety and security procedures are followed and documentedMonitoring property systems, alarms, and emergency protocolsAddressing guest feedback, special requests, and nighttime incidentsSupporting other departments as needed to ensure seamless 24-hour servicePreparing operational handovers for the morning management teamEnsuring lobby and front desk areas remain tidy and welcomingCoordinating with Housekeeping and Maintenance for urgent nighttime needsWhat We're Looking ForPrevious experience as Night Auditor, Night Receptionist, or Front Office role in luxury hospitalityStrong understanding of front office operations and hotel accounting proceduresExcellent customer service, communication, and multitasking skillsHigh level of professionalism, attention to detail, and reliabilityAbility to work independently and remain calm during night emergencies or peak momentsStrong organizational and problem-solving abilitiesProficiency with PMS and hotel management systemsFluent in English and Italian (additional languages are a plus)Flexible, guest-focused, and committed to delivering exceptional serviceWhat We OfferA key operational role within one of Europe's most prestigious luxury hotelsOpportunity to work in a stunning historical property immersed in art, culture, and heritageCompetitive compensation and benefits packageProfessional development and training opportunitiesAccommodation, meals, uniform, and other on-property benefitsA dynamic, supportive, and international team environmentApply NowReady to join our Front Office team and contribute to exceptional guest experiences overnight?Send your CV and cover letter to: recruitment@sanclementepalace.it