Italian Speaking Customer Support
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Turn your Italian and English into a career in one of Portugal's most charming coastal cities. Join an international team supporting customers in the healthcare and medical devices space, a role where your work makes a real difference to people's daily lives.
Location: Porto, Portugal
Work Model: On-site
Languages: Italian (fluent) + English (C1)
Schedule: Rotating shifts, Monday to Sunday, 24/7 operation, 2 rotating days off. Occasional night shifts (22:00–07:00).
Salary: €1,000 gross/month x 14 salaries
What you'll do Support customers in Italian and English via the channels the team covers
Resolve queries with empathy, accuracy and a calm approach, including sensitive or urgent situations
Keep high service quality while handling several markets and a lot of product information
What we're looking for Fluent spoken and written Italian, C1 English
Strong communication, active listening and problem-solving skills
Good stress management, detail orientation and the ability to retain a lot of information
A plus: background in healthcare or technical support, or knowledge of diabetes or medical devices
What you get €1,200 welcome bonus for Italian speakers, paid in 12 monthly installments during your first year
Food allowance of €7.63 per working day
Shared accommodation for up to 12 months if you relocate from outside Portugal (details discussed during the interview)
Meaningful work in healthcare-related customer support, in a multicultural team
Good to know Night shifts are covered only occasionally by a small team. You should be comfortable with this rotation.
Flight tickets are not included.
No relocation support within Portugal for this language market.
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