Field Service Executive
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Non aspetti a candidarsi dopo aver letto questa descrizione: per questa opportunità è previsto un elevato volume di candidature.
PLEASE READ BEFORE APPLYING
- English Professional is required
YOUR MISSION
Cross functional interface for handling CHEP-material within retail. Ensuring reliable relationships to customer to identify customer needs and new business opportunities for CHEP.
Key Responsibilities May Include:
- Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.
- Drive improvements in collection performance by identifying route causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.
- Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.
- Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.
- Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement. Maintain accurate audit result forecast.
- Collaborate with internal teams and external partners to support business growth initiatives, develop solutions that improve asset recovery, and expand CHEP's customer base.
- Monitor asset control metrics, using data to proactively identify areas for improvement and implement corrective actions to enhance asset recovery performance.
WHAT WE ARE LOOKING FOR
- Experience within a retail / logistics environment
- Contact with customers / suppliers in a past role
- Service providing background, used to work with customers in Retail, Wholesale- or Logistics
- Knowledge of MS Office and CRM (e.g. Salesforce)
WHAT WE OFFER
- 34,640 - 41,500€ annual base salary + 10% annual bonus
- Impiegato 3 livello - CCNL Commercio. xivgfpx All CCNL provided benefits applicable to this level are included.
- Employee Assistance Programme (EAP)
- Option to participate in company share scheme
- Life Insurance
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Field Service Executive - Veneto - Italy
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