Sr. Global Technical Consultant

At Ecolab, making the world a cleaner, safer place is our business. In the Life Sciences division, we are committed to providing complete solutions for the Pharmaceutical and Personal Care Industries. We achieve this by providing comprehensive solutions and technical know-how focused on ensuring product quality and safety in cleaning, sanitation and contamination control while improving operational efficiency.

Ecolab is a company committed to growth and we believe that the role of Global Technical Consultant is one of the keys to our success in the Life Sciences division. As leaders in cleaning and disinfection, we are committed to driving business growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact achievement of growth targets.

Position Purpose: The Sr. Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify improvement opportunities related to cleaning, disinfection, plant hygiene, driving value through improved product quality, employee and operational efficiency while ensuring regulatory compliance. This service is a key differentiator for Ecolab's existing and potential customers.

The candidate will be expected to provide support/input for customers in the Personal Care and Pharmaceutical sectors related to cleaning and disinfection, application of Ecolab products and industry best practices. They will provide clean-in-place and clean-out-of-place optimization through technical visits and site surveys. They will provide cleaning validation guidance and training to customers to ensure compliant cleaning processes once implemented.

The role will also provide guidance to internal and external customers on "best practice" processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams. This role will be Europe-based but responsibilities may include liaising with customers and the sales team and traveling to international customer sites as needed.

This is a remote role. Location in Italy.

Main

Responsibilities:

Provide technical expertise to resolve complex customer problems across a broad base of Personal Care and Pharmaceutical manufacturing applicationsConduct customer technical visits and site surveys, reviewing customer processes and the cleaning/disinfection products in place to ensure they are both compliant and efficient, making documented recommendations and supporting any changesAssist the customer in their change control process, which may include project management support, SOP guidance, and validation trainingConduct customer-facing seminars and internal training on GMPs, cleaning validation principles, cleaning & disinfection best practices, and cleaning technologiesAssist in communicating best practices and key learnings to the greater field sales organizationProvide leadership on unique customer projects which are beyond the expected technical ability of Account Managers, Regional Managers, or Business Development ManagersEnsure brand standards and awareness, accuracy and completion of final reports in a timely mannerMinimum

Qualifications:
Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably with operations or engineering focus10 years of practical experience in relevant industryExperience in understanding and troubleshooting of cleaning and CIP operationsAbility to travel 50%+ of time based on customer needsExcellent oral and written communication skills, interpersonal skills, and problem-solving skillsValid driver's licenseAbility to obtain Visas for International travelFluent in English, ItalianNo immigration sponsorship available for this opportunityPreferred

Qualifications:
Master's degree in Life Sciences field, preferably in Operations or EngineeringExperience or familiarity with the Life Sciences industry (Pharmaceutical and/or Personal Care)Demonstrated proficiency with internal or external auditingDemonstrated project leadership and understanding of change control processesAbility to take initiative, work independently and prioritize multiple projects with strong follow-throughFlexibility to work on and control different projects at the same time while still meeting deadlinesPrevious experience in GMP production sitesFluent in English and ItalianUnderstanding regulatory compliance frameworks (e.g. MHRA, FDA, HPRA)About Ecolab: At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites.

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