Luxury Front Desk Agent — Guest Experience Lead

Bulgari Hotels & Resorts Milano is seeking a Front Desk Guest Services Associate to deliver outstanding service at the Milan front desk. You will manage check-ins/outs, PBX communications, and guest inquiries with a courteous, efficient approach.The role emphasizes accurate room inventory control and seamless coordination with all hotel departments. Ideal...

Westin Hotels & Resorts in Milan is seeking a Guest Experience Expert to deliver memorable guest experiences across the full guest journey, from check-in to check-out, and to handle diverse guest requests. You will contribute to daily operations, complete reports, and showcase local highlights to guests during their stay.This non-management, full-time role...

Sonder is seeking Senior Front Desk Hospitality Agents for the Milano area. The role focuses on delivering exceptional guest service, guiding guests through a tech-enabled experience, and coordinating with on-site and remote teams to resolve issues promptly.The position requires strong hospitality experience, problem-solving skills, and the ability to work...

Mandarin oriental, Milan is seeking a Guest Service Agent to join the Front Office team in Milan. You will deliver courteous front desk service and strive to exceed guest expectations, reporting to the Reception Manager.Two years of luxury hotel experience and fluency in English and Italian are required. The role offers a full-time schedule with a...

A leading hotel chain in Italy is seeking a Receptionist responsible for daily operations and exceeding customer satisfaction. You will personalize guest experiences, handle complaints, and ensure efficient check-in/check-out processes. The ideal candidate has at least one year of customer service experience, excellent communication skills, and a degree in...

Mandarin Oriental, Milan is seeking a Guest Service Agent to join the Front Office team. The role requires delivering courteous front desk service to meet guest expectations with efficiency.Based in Milan’s Front Office, you will greet guests, manage requests, and collaborate with Concierge, Housekeeping and Reservations to ensure a seamless stay for...

COREcruitment is assisting an iconic luxury venue in Milan to appoint an exceptional General Manager to lead operations, guest experience, commercial performance, and people strategy. This high-profile leadership role requires a hands-on, visible leader who understands guests and teams, upholds flawless luxury standards, and drives profitability while...

Four Seasons Hotel Milano in Milan, Italy, seeks a Guest Experience Ambassador to welcome guests, assist with check-in/out, and describe hotel facilities and local attractions.You will deliver personalized service, coordinate with front desk and other teams, and ensure memorable experiences. Fluency in English and Italian is required, with at least one year...

Mandarin oriental, Milan is looking for a Guest Service Agent to join our Front Office team.Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental Hotel Group is the award-winning...