Shipboard Guest Relations Lead – Luxury Front Office

Silversea on boarding in Italy seeks an experienced Front Office Supervisor to oversee guest services and reception operations aboard our luxury ships. You will lead a multicultural team, ensure seamless guest experiences, and maintain high service standards across all front desk activities.The role requires shipboard experience and flawless English, with...

Silversea on boarding in Italy seeks an experienced Front Office Supervisor to oversee guest services and reception operations aboard our luxury ships. You will lead a multicultural team, ensure seamless guest experiences, and maintain high service standards across all front desk activities.The role requires shipboard experience and flawless English, with...

Silversea on boarding in Italy seeks an experienced Front Office Supervisor to oversee guest services and reception operations aboard our luxury ships. You will lead a multicultural team, ensure seamless guest experiences, and maintain high service standards across all front desk activities.The role requires shipboard experience and flawless English, with...

Qualifications:SHIPBOARD EmploymentPreferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment.Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew...

Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment.Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional...

Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment.Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional...

Location: Milan Languages: English, Italian and Russian is a plus Salary: €45.000 - €50.000 Start: ASAPI am seeking an exceptionalFront of House Managerto oversee the guest-facing operations of a luxury hospitality environment. This role is ideal for a polished, confident, and service-driven professional who is accustomed to working with high-profile VIP...

We are seeking an experienced and service‑drivenFront Office Managerto lead the daily operations of the Front Office department at a prestigious hospitality property located inVenice, Italy. The ideal candidate is a dynamic leader with strong operational expertise, exceptional guest‑service standards, and the ability to inspire and develop a...

Qualifications: SHIPBOARDEmployment Minimum7–10 years of experience in luxury hospitality , with at least 2–5 years in a leadership role directly overseeing guest relations operations across multiple ships or properties. Strong working knowledge of guest relations case management, complaint handling protocols, and service recovery practices in a luxury...