Project Manager Implementation
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Overview
In this Project Manager role you will lead payroll and payments implementations for innovative organizations, guiding initiatives from inception to delivery. You will collaborate with clients, senior stakeholders, and cross-functional teams to solve challenges and influence outcomes, delivering a positive customer experience. You thrive in a fast-paced, international environment and take ownership of complex, varied projects. You'll join a collaborative culture that values innovation, growth, and empowerment, with a clear mission to simplify payroll globally.
Retribuzione / Benefits
- remote/hybrid work
- local package and benefits
- international exposure
- career growth opportunities
- empowerment and professional development
- team-focused culture
Responsabilità
- Manage the full project lifecycle from initiation to closure for client implementations
- Create detailed project plans with scope, objectives, deliverables, timelines, resources, and risk management
- Serve as primary client contact, managing expectations and relationships
- Facilitate project meetings including kick-offs, status updates, and post-implementation reviews
- Coordinate internal and external resources (technical teams, payroll specialists, vendors) to hit milestones
- Identify, track, and resolve issues and risks, escalating to senior management as needed
- Ensure adherence to CloudPay's implementation methodology, best practices, and quality standards
- Provide regular project status reports to clients and stakeholders
- Conduct post-implementation reviews to derive lessons learned and drive improvements
- Potentially manage multiple implementations concurrently
Requisiti fondamentali
- Proven Project Manager experience in software implementation, preferably HR, payroll, or fintech
- Experience leading complex client-facing projects from start to finish
- Strong knowledge of project management methodologies (Waterfall, Agile, PRINCE2) and tools
- Excellent verbal and written communication, negotiation, and interpersonal skills
- Professional English level and ability to build rapport across levels
- Strong organizational skills and ability to manage multiple priorities
- Problem-solving mindset with proactive issue resolution
- Proficiency with project management software (MS Project, Asana, Jira) and MS Office
- Experience with global payroll or payments solutions is highly desirable
- Degree in Business Administration, Computer Science, or related field
- PMP or equivalent certification is a plus
- Excellent communication and negotiation
- Stakeholder management and relationship building
- Proactive problem solving
- MS Project
- Asana
- Jira
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