Bellman

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.

• Guest Satisfaction:
  • To report for duty as per the rota, clean and tidy wearing the correct attire and name badge.
  • To observe all company rules and regulations as regards to attitude, behavior, health, safety and security.
  • To perform any others duties as may be assigned by the Senior Porter or de Chef Concierge.
  • To inform management about guest's arrival and departure.
  • Assist other department when required.
  • To ensure all customers' requests are handle quickly and efficiently.
  • To activate a quick response to a guest problem, and then follow up to ensure the guest is satisfied with the end result.
  • To at all time set an example within the department regarding deportment, attitude and professionalism.
  • Help guest with restaurant reservations outside and inside the resort.
  • Arrange tour / excursions for guest / car hire.
  • Ensure enough beach towels stock at lower reception and monitor it.
  • Ensure that lobby area, luggage room, departure lounge, entrance, furniture and equipment are always kept clean and neat at all times.
  • Deliver luggage, message, and parcel in a timely manner.
  • Drive, maintain club car according to hotel policy.
• Administrative Performance:
  • To be prudent and financially responsible with company funds. When necessary ensure that budget guidelines are met and company financial policies adhered to.
  • To be aware of the cost implication of any decisions within the work place.
  • To be actively involved with the recycling of paper materials within the work place.
  • Report to FOM any irregularities related to Limousine and club car.
• Environmental Awareness:
  • To comply with all company and local laws regarding, Fire, Health and safety procedure.
  • To participate in any training sessions of the aforementioned.
  • To report and follow up any defects with equipment within the work environment.
  • To ensure all fire entrances and stairways are clean tidy and assessable. vetrinabakeca