Gridspertise - Technical Support Smart Grids

17 ore fa

Livorno, Tuscany, Italia Enel Tempo pieno

Overview

In this role you will provide local and remote technical support for Smart Grids, ensuring timely troubleshooting and issue resolution. You will support project phases from installation to commissioning, and train stakeholders across countries. You'll work with cross‐functional teams on pilots and PoCs, contributing to transformative grid edge solutions. This is a fast‐paced, tech‐driven role where your impact spans utilities and grid operators. Join a global team driving innovation in the smart grid space.

Retribuzione / Benefits

  • Smart working
  • corporate welfare
  • supplemental health care
  • wellness programs
  • family and parental caring
  • benefits and conventions

Responsabilità

  • Provide local and remote technical support to internal and external stakeholders (troubleshooting)
  • Deliver first level and specialized support to relevant functions
  • Lead and train stakeholders in technical activities across multidisciplinary teams
  • Support initial and critical phases of new projects/contracts (installation, commissioning, fine-tuning, KPI achievement)
  • Manage and support pilots and proofs of concept (PoCs)

Requisiti fondamentali

  • 2 years of work experience
  • Knowledge of distribution network systems and grid operations
  • Knowledge of Smart grid technologies (RTU, RGDAT, RGDM)
  • Knowledge of technical standards and regulations for smart grid or smart meter devices
  • Knowledge of TLC networks operation (3G, 4G, 5G, TCP/IP)
  • English level B2 or higher
  • Strong communication and training abilities
  • Cross‐functional collaboration across countries
  • Proactive problem solving
  • Smart grid technologies (RTU, RGDAT, RGDM)
  • Distribution network systems
  • Technical standards for smart grid devices