Regional Customer Care Leader, Life Sciences

6 giorni fa

Cologno al Serio, Lombardy, Italia Altro Tempo pieno

Leica Biosystems is seeking a Customer Care Operations Lead to connect the Global Customer Care Centre of Excellence with local markets. You will own instrument order fulfillment, resolve escalations, and ensure interactions meet global standards and local needs.
You will partner with commercial, service, supply chain and finance teams to drive satisfaction, operational excellence, and continuous improvement while balancing global processes with local market requirements.