Head of the Digital, Data and IT Infrastructure and Digital Workplace Division

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Head of the Digital, Data and IT Infrastructure and Digital Workplace Division
Description

Head of the Digital, Data and IT Infrastructure and Digital Workplace Division, Digital, Data and Information Technology Department, Directorate of Resources and Services.

Under the direct authority of the Chief Digital Information Officer (CDIO), you will be responsible for establishing, operating and continuously evolving ESA's Agency-wide digital infrastructure, platform and workplace capabilities.

In this role, you will provide strategic and operational leadership for the technology foundations that enable mission delivery, business continuity, digital transformation and future growth across the Agency.

This includes responsibility for infrastructure platforms, cloud and computing services, high-performance computing, digital workplace technologies, end user services and local support functions, ensuring their security, resilience, scalability, interoperability and long-term evolution in line with ESA's Digital, Data and IT Strategy.

The Division plays a central role in enabling ESA's resilience, sovereignty and dual-use ambitions, while providing the shared technology capabilities required to support directorates, programmes and mission activities across the Agency.

Location
ESRIN, Frascati, Italy, or ESTEC, Noordwijk, Netherlands

Duties

Your tasks and responsibilities will include:

• leading and developing the Division, providing strategic direction, organisational leadership and a strong performance culture across a multidisciplinary workforce;
• providing strategic leadership for the Agency's infrastructure, platform and end-user technology capabilities;
• owning ESA's Agency-wide infrastructure landscape, ensuring secure, resilient and scalable technology foundations that support mission operations, business continuity and future growth;
• driving the modernisation and transformation of ESA's infrastructure ecosystem, including cloud, platform engineering, high-performance computing, digital workplace and shared technology services;
• enabling ESA's Digital, Data and IT Strategy through shared platforms that increase interoperability, reuse, scalability and delivery speed across directorates and programmes;
• ensuring ESA's resilience, sovereignty and dual-use ambitions are supported by robust, secure and future-ready infrastructure capabilities;
• leading Agency-wide collaboration with business, mission and technology stakeholders to deliver critical infrastructure capabilities supporting mission development, operations and enterprise transformation;
• managing strategic suppliers, technology partnerships, infrastructure investments and delivery organisations to ensure operational excellence, value for money and sustainable long-term capability development;
• leading the transformation and operation of ESA's Agency-wide digital infrastructure, enabling mission success, business continuity, digital transformation and future growth through secure, resilient and sovereign technology capabilities;
• building the capabilities, leadership team and operating model required to deliver ESA's future digital, data and IT ambitions;
• driving collaboration, accountability and continuous improvement across teams, suppliers and stakeholders in support of Agency-wide transformation objectives;
• fostering an environment that combines operational excellence, engineering innovation, resilience and service orientation.

You will also be responsible for identifying, assessing, managing and reporting the health and safety risks in your area of responsibility.

Enterprise infrastructure strategy and operations

Cloud and hybrid cloud platforms

Data centre, network and compute infrastructure

Digital workplace and end-user computing services

Platform engineering and modern infrastructure architectures

IT service management and operational excellence

Infrastructure security, resilience and business continuity

Vendor, contract and managed service governance

Infrastructure transformation and modernisation

Technology risk management

Result Orientation
Operational Efficiency
Fostering Cooperation
Relationship Management
Continuous Improvement
Forward Thinking

A master's degree in computer science, information technology, engineering, mathematics, physics or a related discipline is required, together with a minimum of 15 years of progressively responsible experience in digital technologies, data and IT, including substantial leadership responsibility for complex infrastructure, platform, cloud, digital workplace or technology ope