Information technology support technician

5 giorni fa

Turin, Italia Sharp Brains A tempo pieno

Job Details:Position: IT Support Technician L1 (On-site)Role Type: BackfillWorking Days: 5 Days in a weekContract duration: 1 year (extendable)Contract Type: Freelance / B2 B contractExperience Required: More than 3 years as IT Support.Site Address: Modena, Italy (On-Site)Languages required: English (B2), Italian (C1)Role – Onsite Deskside Support (L1/L2) Key Responsibilities:Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.Delivered support using tools such as SCCM, Intune, and Service Now for asset tracking, ticket resolution, and remote assistance.Administered approved software installations, updates, and security patching in coordination with IT policies.Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients.Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement.Offered VIP support and acted as the primary onsite contact during critical escalations or outages.Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance.Assisted with Active Directory tasks, basic user account management, and smart hands support. 11. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference.Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling.Followed ITIL practices for incident, problem, and service request management in corporate environments.

  • Information Technology Support Technician

    4 settimane fa

    Turin, Italia Sharp Brains A tempo pieno

    Job Details: Position: IT Support Technician L1 (On-site) Role Type: Backfill Working Days: 5 Days in a week Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years as IT Support. Site Address: Modena,Italy (On-Site) Languages required: English (B2), Italian (C1) Role – Onsite Deskside Support

  • Information Technology Support Technician

    1 settimana fa

    Turin, Italia Sharp Brains A tempo pieno

    Job Details: Position: IT Support Technician L1 (On-site) Role Type: Backfill Working Days: 5 Days in a week Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years as IT Support. Site Address: Modena,Italy (On-Site) Languages required: English (B2), Italian (C1) Role – Onsite Deskside Support...

  • Information Technology Support Technician

    4 settimane fa

    Turin, Italia Sharp Brains A tempo pieno

    Job Details:Position: IT Support Technician L1 (On-site)Role Type: BackfillWorking Days: 5 Days in a weekContract duration: 1 year (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Modena,Italy (On-Site)Languages required: English (B2), Italian (C1)Role – Onsite Deskside Support (L1/L2)...

  • Information Technology Support Technician

    2 settimane fa

    Turin, Italia Sharp Brains A tempo pieno

    Job Details:Position: IT Support Technician L1 (On-site)Role Type: FTEWorking Days: 5 Days in a weekContract duration: 2 months (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Padova Metropolitan Area, Italy (On-Site)Languages required: English (B2), Italian (B2)Role – Onsite Deskside...

  • Information Technology Support Technician

    4 settimane fa

    Turin, Italia Sharp Brains A tempo pieno

    Job Details:Position: IT Support Technician L1 (On-site)Role Type: BackfillWorking Days: 5 Days in a weekContract duration: 1 year (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Modena,Italy (On-Site)Languages required: English (B2), Italian (C1)Role – Onsite Deskside Support (L1/L2)...

  • Information Technology Support Technician

    1 settimana fa

    Turin, Italia Sharp Brains A tempo pieno

    Job Details:Position: IT Support Technician L1 (On-site)Role Type: BackfillWorking Days: 5 Days in a week Contract duration: 1 year (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Modena,Italy (On-Site)Languages required: English (B2), Italian (C1)Role – Onsite Deskside Support (L1/L2)...

  • Information Technology Support Technician

    1 settimana fa

    Turin, Italia Sharp Brains A tempo pieno

    Job Details:Position: IT Support Technician L1 (On-site)Role Type: BackfillWorking Days: 5 Days in a week Contract duration: 1 year (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Modena,Italy (On-Site)Languages required: English (B2), Italian (C1)Role – Onsite Deskside Support (L1/L2)...

  • Information Technology Support Technician

    7 giorni fa

    Turin, Italia Sharp Brains A tempo pieno

    Job Details:Position: IT Support Technician L1 (On-site)Role Type: FTEWorking Days: 5 Days in a week Contract duration: 2 months (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Padova Metropolitan Area, Italy (On-Site)Languages required: English (B2), Italian (B2)Role – Onsite Deskside...

  • Information Technology Support Technician

    2 settimane fa

    Turin, Italia Sharp Brains A tempo pieno

    Job Details:Position: IT Support Technician L1 (On-site)Role Type: FTEWorking Days: 5 Days in a weekContract duration: 2 months (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Padova Metropolitan Area, Italy (On-Site)Languages required: English (B2), Italian (B2)Role – Onsite Deskside...

  • Information Technology Support Technician

    2 settimane fa

    Turin, Italia Sharp Brains A tempo pieno

    Provides technical support for desktop and laptop systems, handles IMAC activities, and ensures compliance with security protocols.