Giorgio Armani Junior Retail Trainer

Giorgio Armani S.p.a. The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories.

Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years.

It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes.

He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and Purpose of the job
The resource will join the Retail Training Team and support the implementation and coordination of training activities across the European retail network. Working closely with the team, the Junior Retail Trainer will contribute to the development of retail staff skills and knowledge, with a focus on customer experience, sales techniques and product expertise, ensuring consistency with Giorgio Armani brand values, standards and retail objectives.

Responsibilities

Support the delivery of engaging and interactive in-store and online training sessions focused on sales techniques, Customer Experience, and product

Support the monitoring of the retail network through structured store visits and the preparation of feedback reports highlighting key observations and areas for improvement

Manage back-office activities related to the design and organization of classroom and in-store training programs

Assist in the preparation of classroom training (room set-up, materials, presentations, and all resources required for course delivery)

Assist in identifying training needs, including through the accurate analysis of relevant retail KPIs

Support the development of content for the E-learning App and management of operational activities related to the platform

Prepare and update training materials on an annual basis (layouts, latest collection photos, content, etc.)

Support the management of regular communications with regional teams and stores (material updates, new available content, etc.) and maintain direct contact with them

Support the organization of induction programs for retail roles

Support the administrative management of day-to-day training activities

Requirements

At least 1/2 years of experience in Retail Training within a corporate environment, preferably in the fashion industry

Master's Degree

Fluency in both Italian and English (additional languages are a plus)

Excellent knowledge of the Microsoft Office suite

Good knowledge of key Retail KPIs

Passion for fashion, with strong awareness of current trends

Strong communication, relational, organizational and analytical skills, proactive attitude, and willingness to travel both nationally and internationally

The base salary range for this position is 26.000-32.000 euros, CCNL Terziario, Distribuzione e Servizi.

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