Quality Customer Experience

1 giorno fa

Veneto, Italia Vertiv Co Tempo pieno

Vertiv Co is seeking a Quality Customer Experience and Complaints Analyst to join our team in Tognana, Italy.

Se i requisiti e l'esperienza richiesti per questo lavoro corrispondono alle sue competenze, la preghiamo di candidarsi tempestivamente.

The role focuses on supporting new product introductions and serving as the point of contact between NPDI and other departments to ensure swift, high-quality resolution of customer cases. xivgfpx

You will manage cases from opening to resolution, perform root cause analyses, and coordinate 8D meetings with internal teams, field involvement, and top management as needed.