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Senior travel consultant
3 giorni fa
Overview Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior Travel Consultant (Hybrid) – Full time, Milan, Italy As a Senior Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read onResponsibilitiesSearch and confirm travel reservations for the customerHave a strong understanding of a client travel policy and can consistently provide consultation to the customerFulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)Provide the client with the required industry information, such as low fares, exchange costs, and penaltiesSeek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvementMaintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supportedAbout YouExtensive Travel Agent experienceWorking knowledge of the travel industry, policies, procedures, and processesAdvanced skills in GDS AmadeusStrong verbal and written communication skills in Italian and EnglishAbout UsWe're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.Your life at BCDWorking at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. Hear why people join BCD and more about the great perks of Life at BCD.You'll be offeredFlexible working hours and work-from-home or remote opportunitiesOpportunities to grow your skillset and careerGenerous vacation days so you can rest and rechargeA compensation package that feels fair to you, including mental, physical, and financial wellbeing toolsTravel industry professional perks and discountsAn inclusive work environment where diversity is celebrated
