Product Specialist
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Overview
In this role, you will drive localization and evolution of TrakCare for the Italian market, collaborating with international teams to tailor the healthcare IT solution to local regulations and workflows. You will translate customer feedback and regulatory needs into concrete product requirements, and support go-live activities and training. The role sits at the intersection of healthcare and technology, offering the chance to influence product direction in a global context. You will work closely with clinicians, administrators, and developers to deliver meaningful improvements.
Retribuzione / Benefits
- Hybrid working model
- Meal vouchers
- Opportunities for professional development
- International collaboration
- Work on innovative healthcare technology solutions
Responsabilità
- Gain deep understanding of TrakCare functionality and adapt global features for Italy
- Gather, analyze and prioritize customer feedback and regulatory requirements into clear product requirements and use cases
- Contribute to Italian product roadmap planning and prioritization with global teams
- Ensure localization to Italian healthcare requirements considering regulations and tender specs
- Support product configuration, documentation, release notes, checklists and training materials
- Develop functional requirements and use cases for new features with developers and stakeholders
- Collaborate with healthcare professionals to map workflows and address operational needs
- Support Implementation team during scoping, requirements analysis, and Go-Live activities
- Prepare and deliver product demonstrations, presentations and training
- Serve as SME for the Italian market, facilitating cross-functional communication
- Participate in cross-functional collaboration across customers, developers and international stakeholders
Requisiti fondamentali
- At least 3 years in healthcare IT, hospital operations or healthcare software
- Strong understanding of Italian healthcare processes and interdependencies between departments
- Experience in business analysis and writing functional specifications or use cases
- Experience with HIS, EHR or other healthcare apps
- Knowledge of Italian healthcare regulations
- Strong communication and stakeholder management skills for technical and non-technical audiences
- Fluency in Italian; good English proficiency
- University degree in Healthcare, Medicine, Health Informatics, Computer Science or related discipline (Preferred)
- Experience with healthcare IT vendors or consultancies in product-related or BA roles (Preferred)
- Experience with Agile and software release processes (Preferred)
- Clear communication
- Stakeholder management
- Cross-functional collaboration
- Healthcare IT systems (HIS, EHR)
- Requirements gathering and use-case development
- Product localization and regulatory compliance
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