Storage administrator

2 giorni fa

Rome, Lazio, Italia Inter-Prompt Global Tempo pieno

We are seeking a skilled Backup & Storage Administrator to provide Level 2 operational support for enterprise backup and storage environments. The successful candidate will be responsible for incident resolution, change management, system maintenance, and ensuring the availability and performance of backup and storage infrastructure through the ITSM ticketing platform (Remedy).



Key Responsibilities

Provide Level 2 Incident and Change Management support for backup and storage infrastructure. Manage support requests through the ITSM ticketing platform (Remedy). Install, configure, maintain, upgrade, and troubleshoot backup and storage solutions. Monitor system health, performance, and capacity across storage and backup environments. Perform storage provisioning, SAN zoning, LUN mapping, and NAS configuration. Troubleshoot infrastructure issues using both GUI and CLI tools. Participate in change implementation, maintenance activities, and root cause analysis. Collaborate with cross-functional infrastructure and operations teams to ensure service availability. Participate in the scheduled on-call rotation to provide after-hours support.

Required

Technical

Skills:
Backup Technologies Commvault Storage Technologies Evergreen (formerly Pure Storage) C/E Series (High Priority) Dell ECS Dell Isilon Brocade SAN Switches Technical

Requirements:
Strong knowledge of Microsoft Windows Server and Linux operating systems. Solid understanding of Storage Area Networks (SAN), including: LUN mapping NAS protocols (SMB, NFS) Hands-on experience with Commvault Backup, including: Configuration Administration Maintenance Troubleshooting Experience administering the listed storage platforms using both GUI and CLI. Good knowledge of Brocade Fabric OS (FOS) CLI.

Preferred

Qualifications:

Experience with the following technologies is considered an advantage: VMware (v Center, ESXi, v Cloud) AWS Database platforms such as: Microsoft SQL Server My SQL Mongo DB Certifications (Preferred): The following certifications are considered a plus: Commvault Pure Storage Dell Technologies Soft Skills Excellent communication and interpersonal skills. Customer-focused approach with a service-oriented mindset. Ability to work independently with minimal supervision. Strong analytical and troubleshooting skills. Effective multitasking and time management abilities. Team player with a proactive attitude.

Working Hours
Standard Shift: 8-hour shift scheduled between 08:00 and 20:00. On-Call Support: Weekly on-call rotation from 20:00 to 08:00 on weekdays. Participation in the on-call rotation is mandatory.