Associate Project Lead

Associate Project LeadPermanent contract - ItalyWe invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and services... At Lectra, as a major player in the fashion, automotive and furniture markets, we contribute to the Industry 4.0 revolution with boldness and passion by providing best-in-class technologies. But it doesn't stop there. By enabling industrial intelligence solutions, we facilitate the digital transformation of our customers. And we're always on the lookout for new tech-enthusiasts to join the team With more than 50 years of experience and a presence in over 100 countries around the world, we are 3000 employees united by passion and driven by innovation. A unique journey awaits you at Lectra, are you ready to craft the future of technology together?TextileGenesis™ is a pioneering traceability platform custom built for the textile ecosystem. Our system creates radical transparency from fiber to retail and ensures authenticity & provenance of sustainable textiles against generics. The pioneering system engages all 5 - 6 tiers of the supplier ecosystem to create unprecedented traceability using Fibercoins. TextileGenesis™ has won major innovation awards and is emerging as market-leader when it comes to full supply chain traceability in the fashion industry.As we now scale our operations, we are looking for world-class talent to strengthen our regional teams.We are currently expanding our customer engagement team in Italy and are looking for strong customer service specialists who want to be part of the revolution in creating sustainable and traceable supply chains in the fashion and textile industry. We are looking for high achievers who are passionate about working at the intersection of sustainability and technology and are keen on driving change in the fashion textile industry; team players and leaders who stay ahead of the curve when it comes to delivering customerexcellence.You will play a key role in training and on-boarding the suppliers and providing support wherever necessary to all suppliers based in Italy. You will be required to revise and translate documents. You will be required to collaborate closely with global project managers and other project team members. The ability to build strong customer relationships with people from diverse business and cultural backgrounds is a key prerequisite. Strong communication skills & willingness to listen with an open mind will be key to succeed in this role. You would also be collaborating internally with the product team, providing inputs from the users to improve the product.The role requires you to have:1-2 + years of work experience in textile industry, certification body or in sustainability domain, familiar with textile industry end to end supply chain. Good knowledge of sustainable textile materials will be a plusCustomers focus with good oral and written communication to drive resultsAbility to take ownership, strong "can -do" attitude and good problem-solving skillsProficient in data analysis with extensive experience of using MS Office toolsCapable of handling multiple tasks simultaneouslyOverseas working or studying experience is a plus but not a mustGood knowledge of sustainable textile materials will be a plus; basic knowledge is a mustExperience of working with Certification Body (GRS/RCS /RWS /OCS etc.). Transaction Certification or supply chain traceability is a plus but not a must.Fluent in Italian and English. French or Spanish is a plus.Job Location: Milan