Physical Security Manager

Amazon Web Services (AWS) seeks a Data Center Security Manager (DSM) for our Milan-area data centers. This role leads physical security operations across multiple sites, reporting directly to the Cluster Security Manager.

Key aspects of the role include:
• Managing day-to-day physical security operations
• Maintaining site security posture
• Overseeing security guard force vendors
• Ensuring compliance with AWS security standards

We maintain the foundation of AWS cloud services, ensuring continuous availability of computing resources for our customers worldwide.

The ideal candidate will combine security operations expertise with strong leadership abilities. We offer comprehensive professional development opportunities and the chance to shape the security of one of the world's largest cloud providers.

Key job responsibilities
Security Operations Management
• Manage on-site physical security operations for Data Centers
• Oversee access control systems, guard force operations, and vendor contracts
• Conduct risk assessments, security audits, and incident reporting
• Generate and analyze security metrics
• Implement and maintain CCTV monitoring systems and media security protocols
• Ensure protection of customer data through robust security measures

Process and Policy Management
• Implement new security processes while maintaining compliance with Amazon policies
• Develop and execute security plans for special events
• Create evacuation procedures and emergency response protocols
• Establish benchmarks for security performance
• Design customized policies to meet internal and external regulations

Relationship Management
• Build and maintain partnerships with internal teams (DC Engineering, DC Operations)
• Coordinate with external partners (Vendors, Emergency Services)
• Supervise security contractors and monitor their performance
• Collaborate with global security teams

Project Management
• Deliver security projects within specified timelines and budgets
• Provide regular status updates to stakeholders
• Identify and address safety and security deficiencies
• Conduct data analysis to support risk assessments
• Travel to other geographic regions as required

- 5+ years in public or private security industry
- Corporate/DC security experience with a global company
- Proven track record in business continuity and operational security
- Experience writing and publishing security standards Technical Knowledge
- Strong working knowledge of physical security systems and components
- Expertise in security metrics and trend analysis
- Ability to develop and deliver security awareness training programs
- Understanding of crisis operations and risk management
- Experience in managing daily operations and strategic program planning
- Track record of building international and cross-functional relationships
- Ability to work independently and lead global teams
- Demonstrated project management capabilities Communication
- Strong written and verbal communication skills
- Confident presentation abilities at all organizational levels
- Experience in crisis communication
- High attention to detail and accuracy Problem-Solving
- Ability to analyze technical requirements
- Strong decision-making and prioritization skills
- Results-oriented approach to challenges
- Experience in risk assessment and mitigation Other Requirements
- Valid driver's license (must use personal vehicle between locations)
- Willingness to travel internationally
- Ability to work in an international environment

- Legal & Investigative Expertise
- Comprehensive knowledge of investigative laws and practices
- Experience conducting security investigations
- Understanding of workplace safety regulations and compliance Technical Expertise
- Advanced knowledge of security technology, including access control systems o CCTV operations, identification systems, security applications
- Relevant security industry certifications
- Additional safety or security credentials Management Experience
- Proven vendor management experience
- Demonstrated decision-making abilities in complex situations Technical Skills
- Proficiency with data gathering and analysis tools
- Ability to quickly adapt to new company systems Language & Communication
- Italian language proficiency (verbal and written)
- Strong cross-cultural communication abilities

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.