Application Consultant

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.

Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.

The Application Consultant (Permanent) for Leica Biosystems is responsible to deliver first class technical applications support and training, perform demonstrations of Leica Biosystems Instruments and reagents, with promotion and sales of the LBS product portfolio.

This position is a permanent role (permanent position) based primarily in the Lombardy region with preferred location in Milan. It will be fully remote and will require up to 80% of the working time on the field.

You will be a part of the Italian Application Consultant team and report to the SEM Advanced Diagnostics & Application Support & Application Consultant Manager responsible for application support for AS and CH product groups in Lombardy Area with possible work-related travels in other Italian regions.

If you thrive in an amazing, multifunctional and supporting role and want to work to build a world-class field application organization—read on.

In this role, you will have the opportunity to:

• Support customers throughout the entire customer journey whilst growing core reagent and product sales through market intelligence. 

• The Application Consultant will provide applications support and training of Leica Biosystems instruments to customers in their defined territory, ensuring Leica Biosystems products have maximum “uptime” through optimization of reagents and systems and therefore retain customers to generate reagent order intake.  

The role will work in close conjunction with the local Leica Biosystems team to provide optimal customer support, write technical documentation for tender responses, sales growth and margin. The role will assist in increasing market share through effective promotion and selling efforts and by defending achieved market share against competition.

Major Responsibilities:

• Support the Account Manager during the promotion of Leica Biosystems products and take responsibility for conducting instrument demonstrations at customer laboratories.

• Provide application support, with commercial awareness, to customers as required including in-field troubleshooting of application problems and diagnosing rudimentary hardware and software failures.

• Provide support to Customer Care and Tender Office in the drafting of technical papers and in the coding of products to be supplied for the tenders of the assigned area.

The essential requirements of the job include:

• Good communication skills – able to make presentations in front of different audiences and stakeholders, holding a training class and Commercial awareness with an ability to support sales initiatives and customer interactions

• Education: Bachelor’s degree in Biology, Biotechnology, Science, or in a related field

• Language: Fluent in Italian and English

• Experience: Scientific background and with a good understanding of diagnostic equipment and reagents.

It would be a plus if you also possess previous experience in the role and in the field of anatomical pathology, as well as in:

• Multinational companies

• Pathology Laboratories work environments

At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.