Launcher - Italy

About the job

The Italy Launcher (Junior) will play a key role in supporting Livo’s first phase of scaling in the Italian market. This is a hands-on, high-ownership role ideal for someone early in their career, eager to learn, and excited to operate at the intersection of operations, client support, and commercial execution.

You will work closely with the General Manager Italy and cross-functional teams in Spain, helping set up foundations for growth, coordinating early deployments, collecting insights from clients, and ensuring that processes run smoothly as we build our presence in Italy.

This is an exceptional opportunity for someone who thrives in fast-paced environments, loves solving problems, and wants to grow within a mission-driven, international tech company.

Key Responsibilities

• Market setup and coordination: support the operational setup of Livo in Italy, helping structure processes, documentation, and workflows needed for early-stage scaling.

• Client deployment support: assist in the onboarding of the first Italian clients, coordinating with the AM/Tech teams and ensuring smooth execution of early implementations.

• Data collection & insights: gather feedback, analyze usage data, and synthesize insights to help adapt the product and operations to the Italian market.

• Cross-functional collaboration: work with Sales, Product, Marketing, and Operations teams to align priorities and support Italy-specific needs.

• Market research: support competitive analysis, demand behavior mapping, and other research activities to guide strategic decisions.

• Administrative and operational support: contribute to day-to-day activities such as preparing materials for clients, updating dashboards, and supporting internal reporting.

Qualifications & Skills

• 3 years of experience in operations, consulting, customer success, project coordination, or similar roles (internships included).
  Experience in SaaS, HRTech, healthtech, or start-ups is a plus but not mandatory.

• Strong organizational skills with the ability to manage multiple tasks simultaneously.

• Proactive attitude and problem-solving mindset — comfortable working with ambiguity and building from scratch.

• Excellent communication skills, both written and verbal.

• Curiosity, adaptability, and eagerness to learn in a fast-scaling environment.

• Comfortable working with spreadsheets, dashboards, and productivity tools.

• Fluent in Italian; strong command of English.