Telesales Co-ordinator

We are looking for a Telesales Co-ordinator who will identify high-quality potential customers from given lists and keep relationship and contacts with the assigned customers in order to identify sales opportunity.

Key resposibilities:

• Identify high-quality potential customers from given lists and keep relationship and contacts with the assigned customers in order to identify sales opportunity.
• Presentation of products (e.g. consumables) and services on the phone.
• Customer data administration in the CRM and/or other sales related tools.
• Develop and support business growth in the small and medium companies’ market.

Skills required:

• Telephone sales techniques (outbound and inbound). 
• Lead generation and prospect qualification skills. 
• Knowledge of CRM systems (e.g. Salesforce). 
• Ability to manage and update customer databases. 
• Negotiation and closing techniques Basic knowledge of products/services (e.g. consumables) and ability to present them effectively. 
• Ability to analyze sales KPIs and monitor performance. 
• Familiarity with digital and communication tools (email, VoIP, sales tracking tools).

Soft Skills:

• Excellent communication and active listening skills. 
• Results-oriented mindset with a strong focus on achieving targets. 
• Persuasion and problem-solving skills. 
• Proactivity and initiative.
• Time management and organizational skills. 
• Resilience and ability to handle rejection/objections. 
• Teamwork attitude. 
• Flexibility and adaptability.

Canon Core Competencies:

• Focus on the customer​
• Plan & organise effectively​
• Communicate effectively​
• Drive for results ​      ​
• Apply business acumen​
• Negotiate & influence​