Business Development Assistant

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.

If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for  the Business Development Assistant

What You'll Be Doing

Prospecting & Lead Generation 

• Identify and profile key decision‑makers, research business needs, and present tailored solutions to initiate the sales cycle
• Generate new leads through proactive outreach across social media, industry publications, and other prospecting tools
• Schedule virtual appointments in under‑developed territories to introduce clients to our products and digital platforms
• Educate and nurture prospects, preparing qualified opportunities for hand‑off to outside sales teams
• Develop relationships with new clients who may be unfamiliar with the PJ brand
• Track all prospect and account activity in the CRM to support a consistent outreach cycle
• Keep CRM records accurate and up to date with project details and contact information

Selling

• Build trust and long‑lasting relationships by becoming a go‑to resource for clients
• Serve as a true wallcovering concierge, guiding clients through options, launches, and design moments
• Drive sales growth by nurturing existing relationships and introducing the PJ experience to new clientele
• Spot and act on cross‑selling opportunities that enhance the client’s vision
• Educate clients with confidence and clarity across all facets of wallcovering
• Enter sample requests and introductory mailers with accuracy and care
• Complete stock checks to ensure clients receive timely, reliable information
• Prepare quotes that reflect both precision and exceptional service
• Proactively update clients on all order details details to keep projects moving smoothly
• Track and measure all HPA activity within the CRM to ensure goals are met
• Book and attend residential appointments during launches and as needed to support the client journey

Customer Experience 

• Report on sales activity using the NAV and PowerBI, following established processes to ensure clarity and consistency
• Participate in daily sales huddles to help drive momentum and support closing opportunities
• Log assigned tasks in the CRM with accuracy and adherence to established procedures
• Process sales orders and quotes in NAV and FreshWorks with precision and care
• Use PowerBI reporting to track and monitor assigned open orders
• Follow up with clients on open quotes, reserve expirations, and CFAs to help advance sales to completion
• Assist with sample‑order follow‑ups as requested by the sales team
• Handle client and sales‑team inquiries via phone, email, and chat, offering polished support on quotes, samples, orders, and account details
• Respond to all market inquiries within established service‑level expectations
• Build strong product knowledge to guide clients with confidence and accuracy
• Assist the Territory Manager with daily operational tasks, including appointment entry and project‑registration updates

What You Bring to the Table

• 1-3 years of successful experience in sales, sales development or telesales; preferably within the design industry
• Exceptional communication skills, both orally and written, ability to engage with creative professionals
• Strong organizational and research abilities
• Experience with CRM platform would be a plus
• Proactive and motivated achieving goals
• Ability to travel to clients as needed

The Phillip Jeffries Experience

At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.

Compensation Benefits:

• Competitive salary
• Company bonus program
• Annual Cost of Living Increase

Other PJ Perks & Benefits:

• Paid holidays
• Detailed onboarding plans that outline 30/60/90 goals and trainings.
• Earn Paid time off for community service - Up to 3 days per year
• Employee Discount on PJ Wallcoverings