Food & Beverage Salesperson

About Palermo

Located in the heart of Melbourne’s CBD, Palermo is a vibrant Argentinian restaurant built around the traditions of cooking over fire. Centred around our open parrilla grill, our menu celebrates premium Australian produce, bold Argentinian flavours and the theatre of flame, all delivered in a lively, fast-paced dining environment.

Who We Are

By joining Palermo, you become part of The San Telmo Group – one of Melbourne’s established independent hospitality groups. Founded in 2011, the Group operates six unique venues across Melbourne and Brisbane: San Telmo, Palermo, Asado, Pastuso, Robata and San Telmo Brisbane.

We believe exceptional hospitality starts with exceptional people. That’s why we invest heavily in training, development and internal promotion, creating genuine opportunities for our team to build long-term careers in hospitality. One of our current Directors started with us as a Kitchen Hand – that is the kind of growth we create

Position Available

Casual Food & Beverage Salesperson – Restaurant Award Level 2

Monday–Friday: $33.85 per hour
Saturday: $40.62 per hour
Sunday: $40.62 per hour
Public Holidays: $67.70 per hour

+ Super + Generous Tips

We’re looking for someone available to work 30+ hours per week, including evenings, weekends and public holidays.

Your Day-to-Day Will Include

• Managing your own section and delivering polished, attentive and knowledgeable service in a fast-paced environment

• Guiding guests through Palermo’s food and wine offering, confidently making recommendations and identifying opportunities to upsell

• Working across floor and bar operations as required, using POS, EFTPOS and reservation systems while working closely with the wider team

The Benefits

• Generous tips on top of your hourly rate and access to monthly incentives

• 40% staff discounts across all San Telmo Group venues

• Delicious staff meals on the house, enjoyed side-by-side with a wonderful team

• Structured training and ongoing development

• Regular appraisals and development plan reviews, so you’ll always know how you’re tracking and you can give us feedback on how we're doing

• Genuine opportunities for career progression and internal promotion

• Opportunities to deepen your knowledge of Argentinian cuisine, premium Australian produce and wine

• Be part of an established hospitality group with six unique venues across Melbourne and Brisbane

What We’re Looking For

• At least 18 months’ hospitality or customer service experience, ideally within a premium restaurant, Italian, Argentinian or steakhouse-style environment

• Strong floor service skills, including three-plate carry, with previous bar experience, wine knowledge and demonstrated sales or upselling ability highly regarded

• A valid RSA, Year 12 or equivalent, and availability to work 30+ hours per week, including evenings, weekends and public holidays

Who You Are

• Warm, engaging and confident with guests from a wide range of cultural backgrounds

• Comfortable working in a fast-paced environment while maintaining high service standards

• Confident using POS, EFTPOS and booking/order systems

• Knowledgeable about food safety, hygiene and workplace health and safety requirements

• Physically capable of the demands of restaurant service, including extended periods of standing, carrying trays and assisting with venue setup and cleaning

• Professional in your presentation and committed to maintaining uniform and grooming standards

• A strong team player who works well with colleagues from diverse backgrounds

• Ambitious about developing your skills and progressing within hospitality