Customer Service Representative Prom
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- AUTONOLEGGIO Le risorse saranno inserite in un contesto dinamico e orientato al cliente e si occuperanno di gestire in modo proattivo le esigenze degli ospiti (clienti), garantendo un’elevata qualità del servizio. In particolare, si occuperanno di: Accoglienza dell’Ospite Gestione Esperienza di Noleggio Gestione pratiche di back office (aggiornamento anagrafiche e compilazione contratto di noleggio) Gestione prenotazioni Gestione chiamate inbound/mail/chat Gestione rientro auto e chiusura contratti di noleggio
Requisiti:
Forte orientamento al Customer Service Attitudine alla vendita Ottime doti relazionali Ottima conoscenza della lingua inglese (livello B2), la conoscenza di una seconda lingua sarà considerato un plus. Proattività e Problem Solving Buona conoscenza di Microsoft Office Gradita pregressa esperienza in ambito vendite/promozione Disponibilità a lavorare su turni dal lunedì alla domenica Necessario essere in possesso di patente B Offerta: Formazione iniziale e affiancamento strutturato on the job Contratto di lavoro a tempo determinato Orario: part-time 30 ore settimanali su turni, con un giorno di riposo Retribuzione e benefit: Retribuzione lorda mensile: €1.683,82 (livello B3 CCNL Autorimesse e Noleggio Automezzi
- Il livello retributivo è definito da inquadramento contrattuale aziendale applicato in modo uniforme per il ruolo) Ticket restaurant da €8 al giorno Sistema incentivante variabile legato a qualità del servizio e vendita di servizi aggiuntivi (maggiori dettagli forniti in fase di selezione) Luogo di Lavoro: Bologna
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