Head of Business and System Support Team

DEADLINE FOR APPLICATIONS 22 November 2026-23:59-GMT+01:00 Central European Time (Rome) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok. WHY JOIN WFP?
• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
•

We offer
an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). This vacancy is open to internal candidates only. In line with the Transition in Action measures of the Staffing Framework, priority consideration will be given to Short-Term Professionals (STPs) and affiliate employees (Consultants, Service Contract holders, and SSA subscribers) who have, or by 31 December 2027 will have, occupied the same position beyond the applicable Staffing Framework maximum incumbency period. If no suitable candidate is identified from this group, other internal WFP candidates may be considered. ORGANIZATIONAL CONTEXT The position is based in Rome, Italy and reports to Chief of the Procurement Service (SCDP) The World Food Programme (WFP) is the United Nations frontline humanitarian agency addressing hunger and malnutrition worldwide. Each year, on average, WFP feeds more than 90 million people in over 80 countries. WFP's Procurement Service (SCDP) is responsible for cost-effective, fair, and transparent purchase of food delivered to the people WFP serves, as well as the goods and services required by WFP to support its global humanitarian operations. The branch procures a wide range of items used to power the organization’soperationsworldwide,fromsoftwareandtelecommunications to vehicles and fuel among many others. THE ROLE SCDP is undertaking an ambitious business process review and digital transformation project, with the objective to streamline and optimize the way WFP procures food, goods and services for increased efficiency of WFP operations. The Head of Business and System Suppot Support Team, P-4 Team is accountableto:(i)ensurethatSCDP'sbusinessprocessreviewhighlightskey gaps,bottleneckandredundanciesinWFP'sprocurementprocesses,andare aligned with WFP's corporate objectives; (ii) digital solutions automate resulting revised workflows, to free up space for advanced analysis and scenarioplanning;(iii)enableuninterruptedsupporttoWFPusersacrossthe worldusingSCDP'splatformsfordecision-making;(iv)promoteinvestmentin advanced analytics in support of data-drive decision-making. KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):
• Lead a comprehensive review of SCDP's business processes, to identify bottlenecks, redundancies, and margins for improvement.
• Based on this comprehensive review, suggest actions to be taken to streamline and optimize processes for increased efficiency in WFP procurement of goods and services.
• Oversee the adoption, implementation, customization and rollout of advanced digital solutions, enabling increased automation of manual processes and transparency throughout the entire procurement workflows.
• Lead the development of a comprehensive market intelligence platform, consolidating both internal and external information on current + forecasted prices, production capacities, lead-times, etc., to support more efficient procurement decisions.
• Enabling a systemic, transformation of the way procurement decisions are taken at WFP, elevating SCDP to a strategic function balancing the different corporate and divisional objectives that such decisions need to enable: lower costs, support to WFP's localization agenda, resilience to changes in the operating environment, shorter lead-times to operations, and increase environmental sustainability.
• Be accountable for the support provided to WFP operations throughout their procurement user experience, by promptly acting on identified issues and fixing underlying shortcomings.
• Lead the review of the SCDP's organizational structure, to fully implement a Category Management approach that supports WFP operations worldwide.
• Perform any other duty as required. QUALIFICATIONS AND EXPERIENCE

Education:
Advanced University degreewith emphasis in one or more of the following disciplines: Economics, Supply Chain, Development Studies, Business Administration, international affairs.

Experience:
At least 8 years of relevant progressively responsible experience in the areas of procurement, supply chain, forward purchasing and prepositioning (demand, supply planning, sales & operations planning), resource management. Desired experiences for entry into the role:
• Ability to lead large technical and multidisciplinary teams to strengthen WFP's capacity to address hunger through interventions that are fully integrated into long-term strategy.
• Ability to make well-informed, strategic decisions to improve short
- and long-term procurement and supply chain efficiency and effectiveness.
• Proven experience in sponsoring the development, adoption, customization and rollout of advanced supply chain digital solutions.
• Proven experience in demand and supply planning, use of market intelligence and balancing conflicting objectives to support procurement decisions.
• Knowledge of supply chain solutions (e.g., SAP IBP, Coupa, APO); familiarity with Foundry is an asset.
• Ability to engage and advocate for programmes in technical areas, and to build strategic partnerships in technical fields.
• Advocating to position WFP as a partner of choice with influence on wide set of policy dialogues that strengthen national Government strategies. Language: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language). WFP LEADERSHIP FRAMEWORK WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework REASONABLE ACCOMMODATION WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org NO FEE DISCLAIMER The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once

your profile
is completed, please apply, and submit your application.
• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application
- unsolicited applications or documents sent to this inbox will not receive a reply.
• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.